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The Victims

11/15/09 02:58 pm - [info]glowing_rd_eyes posting in [info]wtf_inc - WTF news

( You are about to view content that may only be appropriate for adults. )

11/15/09 05:35 pm - [info]serindipitous posting in [info]customers_suck

ETA: As I said in my last post:
Now, we're polite and accommodating with our customers, but we are encouraged to NOT just blow over if they're being rude or abusive with us, that's right, I get to have a backbone, we're not subservient. Just thought I'd mention that so I don't get and "OMG BAD_SERVICE!" because I wasn't exactly being perky and happy towards the ends of these calls.



Harley dealership.

My dealership was having a "garage sale" on all the used bikes today, the ad on the radio also advertised discounts up to 60% off in Motorclothes and Parts.

Phone call:

Me: _______ Harley-Davidson, this is [info]serindipitous, How can I help you?
Him: So, lemme get this straight, you're having a sale.
Me: Yes on all the used bikes.
Him: Well what's the percentage off?
Me: I don't know, actually, but-
Him: So you have an ad on the radio and you don't even know what the sale is?
Me: I'm in apparel, actually, I have nothing to do with bike deals, but I can get you in touch with sales.
Him: OH you're in apparel? And all you're stuff is 60% off?
Me: No, not all of our merchandise, SOME of our merchandise is up to 60% off.
Him: OOOOH Ohh I see. That's quite the fu**ing ploy, isn't it?
Me: Do you want me to put you in touch with sales or not?
Him: *CLICK*

Another phone call:
This was 30 minutes before open, but we were having an event so I picked up.

Him: Hi, do you know where Blackwater St. is?
Me: I'm actually not from the area and the only other person I have here is from Othertownfaraway, so I don't think I can help you, I'm sorry.
Him: Well do you have any numbers to the town offices? *it becomes clearer what's happening*
Me: This is a H-D dealership, I don't have any of those numbers, you can try going on the city website or calling 411.
Him:...Maybe you should just put me in touch with one of the (stressed) GUYS so that I can actually get the information I want.
Me: I'm sorry there are NO GUYS here right now, maybe you should try the other options I have suggested. Have a nice day.
*CLICK*

Seriously?! CALL 411! Just because I work in the town does not make me Mapquest or Information!

11/15/09 05:09 pm - [info]sleepsong posting in [info]ugly_crap

This was on my friend's friend's friend's Facebook page:



My friends and I have been going "BAH! AUGH! WHY?!" for several minutes now. GAH!

11/15/09 05:08 pm - [info]umbluemusic posting in [info]customers_suck

I have had a hell of a time with people calling for directions to the motel lately.

#1 - please, please please don't call in the middle of a fully booked night, tell me you need the address to put in your GPS, and then tell me to wait while you pull over and figure out how to put it in your stupid machine. You called me, remember? It'd be nice if, when I gave you the information you requested, you were actually ready to put it into that stupid thing. The crowd in the lobby was really not excited to watch me repeatedly tell you the address, the spelling, the address again because somehow you turned #1123 into #1569. How does it even sound alike? It doesn't. Truly.

#2 - I know Ohio is "right next to Pennsylvania," but I really can't give you directions to the motel from your house in Ohio to our motel. No, I really don't know where that highway you're on leads. Sorry, but I generally don't drive out to Ohio that often. I know my local roads, not yours. This is why there are things like Mapquest and GoogleMaps...why didn't you get some directions before you left for your trip? Oh, you thought it'd be cool to just call and ask me? Well, I'm not familiar with Cincinnati. Sorry, you're going to have to stop and ask for directions. Although I'm sure no gas station in your part of the state will know how to get you to my budget motel.

#3 - You need directions? You're coming from Nearby Town A? Ok, well you take Road X to Road Y, get off at Exit 1, make a left, another left onto Road Z - Oh, you need to know where DumbCompany is located because they told you they were located right next to my motel and you start a job there tomorrow? Are you staying here tonight?....No, you just figured I'd love to waste my time giving you directions? To someone who isn't even staying here? Have you heard of the internet or a map? Or better yet, why not ask your new job where it is located? Sorry, I don't know exactly which office building it is located in, because I am not here to give directions to DumbCompany. Thanks for wasting my time. Excuse me while I *headdesk* myself into oblivion.

#4 - I'm not sure where you got the impression that BudgetMotel offers Jacuzzi tubs, continental breakfasts, or plasma tvs, but no, I won't refund your $38.75 because the room was "unacceptable." It was clean, right? You were just disappointed it was a regular tub and tv? You probably should have spoken up before you spent the entire night then.

Seriously, no love today, guests. Other than my awesome couple of rooms from last night (including one group of women who left me a card at the desk thanking me for the directions/recommendations I gave them - they witnessed the first GPS guy conversation from the lobby) it has been like an episode of the Twilight Zone.

EDIT: And now I just got a crank call from Billy Mays. Awwwesome.

11/15/09 03:44 pm - [info]natane posting in [info]customers_suck - witnessed suck.

dear sir:
you are drunk.
highly drunk.
i understand this makes you a little less intelligent than you might normally be.
but the store policy of "purchase total must be over $5 to use a debit card" is not going to be changed because "dude, [you] really really need a beer and [you] don't have any cash right now."
please stop arguing with the cashier.
yes, if that's the policy, you probably are "gonna have to buy something fucking else just so [you] can get a goddamn beer!"
this policy does not make the cashier a "fucking faggot."
please GTFO the store, i want to buy my fucking rainbow goldfish and you are in the way.

11/15/09 12:09 pm - [info]egos_of_fire posting in [info]customers_suck

Recap: I work at an All-You-Can-Eat Pizza buffet and arcade.

Exit means...EXIT )


I have to buy a buffet, at a buffet? )

Random party of 30 anyone? )

11/15/09 02:49 pm - [info]i_am_slrearth posting in [info]customers_suck

Hello everyone! I have a suck from last night. Just as a recap, I work in a cinema and last night I was working as an usher.

11/15/09 06:08 pm - [info]monocle_claire posting in [info]bad_rpers_suck - The new meaning of "BRB"

While we technically weren't rp-ing while you did this, we still are RP buddies, so it probably counts.


According to you "BRB" does not mean "Be right back". It means "Hey, I'ma stop responding for a while, but feel free to pester and bug me until I do."


RRRRRRRR.

11/15/09 01:08 pm - [info]deleriumcanidae posting in [info]bad_rpers_suck - A long-time suck

Heyo, all. Long time lurker, first time poster. Not bothering with a sock.
This is an old suck, but it took a long time to build and still bothers me now.



Whooooo. I feel better now.

11/15/09 09:06 am - [info]cyrrus25 posting in [info]customers_suck - All too common WTF

So this happens disturbingly often at my call center. I think it's because we aren't allowed to disconnect a call, even when the caller is done. We have to wait for them to hang up, so sometimes we catch the start of what they do after the call. You can't imagine some of the weird shit I hear when they think they've hung up. o_O

This particular one almost always starts off the same. I'll be helping a member with their insurance question, the call goes well. They get the answer they need, they're happy, I'm happy, I do my little "thank you and please have a good day, sir/ma'am :D" ending bit. They reply just as politely, and I wait for them to hang up. Then I hear it..

... The flush of a toilet. Much, much too loud to be from another room.

I can't help it. My expression immediately turns to DDD:, and do a little grossed-out dance in my chair. All I can think of is "Oh god, so was THAT why they sounded so forced when I asked for their ID number? o_____O" *shudder!*

11/15/09 04:46 am - [info]xgazerocker posting in [info]visual_fuckers - Intro/Theme

Hey guys~
Read more... )

11/15/09 06:15 am - [info]stfnihippo posting in [info]customers_suck

Short secondhand suck/wtf from a grocery store where the name fits.

Why, WHY for any reason would you go into the men's restroom,
do number two ON THE FLOOR, wipe with your underwear, and then throw the underwear ever so gently across the seat?

The was toilet paper! There was a toilet! There was a trash can! Why?!

11/15/09 03:42 am - [info]kavicimsy posting in [info]ugly_crap - Mmmm so lovely.

11/15/09 12:21 am - [info]soberloki posting in [info]customers_suck - Everyone who knows anything has gone home. Seriously.

Answering service wench.

We're not the office, I swear. We don't know why they left early. We don't know what their weekend plans are. We don't know anything that isn't sitting in the file in front of our faces, because we answer for 500 clients, and 90% of our calls are simple messages to be held for the office, or urgent medical or home-and-business disaster mitigation stuff that we dispatch ASAP. We have zero access to any stored info our clients might have, and the little bit of info we DO sometimes have is only available because the person who forwarded the lines was feeling particularly forthcoming that day.

In short, we're cheery voices responding to your phone call, and we'd rather not deal with rudenes, entitlement complexes, or offensive bullshit.

Obviously, I'm not allowed to say what I'm really thinking when I get callers who simply refuse to understand the situation, but I'm certainly tempted. That being said, we are NOT required to take abuse. People start swearing at us, or being really nasty, and we can drop the call.

OH MY GOD WHY ARE YOU NOT HELPING MEEEEE??? WHY WON'T YOU DO WHAT I WANT??? )

11/14/09 09:52 pm - [info]cerem_darksaber posting in [info]bad_rpers_suck - This is a kids game, you friggin morons

Dear College Students Who Can't Behave,

This is a game meant for KIDS! Children! Little people!
We have rules based around this, such as no cussing in OOC posts, and only one cuss can be uncensored in an IC post.
So why the hell do you feel the need to ask in the help area if you can light up a blunt on this game?
Why would you ask someone on this game if they like rectal intercourse!?
WHY THE HELL would you rp fingerbanging your girlfriend!?

11/14/09 07:45 pm - [info]katyabella posting in [info]customers_suck - You might be crazy if . . .

. . .If 3 men have to pin you down and cuff you to remove you from a store.

(edited to avoid wank)

I work at Telus and this customer had activated a new BlackBerry Bold on his account. However, there was a glitch in the system and his activation was delayed. This really pissed him off. He started yelling at my coworker telling her to fix it. she explained to him repeatedly that the issue was being resolved and he would have to wait.

There was nothing she could do, there was nothing else to be done, it was an issue with the network and not thew phone. He just had to wait and the network issue would be resolved in a few hours. In the mean time his old phone still worked.

This wasn't good enough. He wasn't willing to leave the store until she fixed his phone right there. At this point I could see that it was going south quickly (my coworker looked like she was about to cry) so I called mall security.

Mall security showed up and tried to talk him down and get him to leave the store. He wouldn't leave. security explained that the store is private property and that he needed to leave or they would have to remove him in hand cuffs and notify the police.

Still wouldn't leave.

Security then attempted to cuff him and he completely lost it. He started punching one of the security guards. Then another security guard jumped in to help remove him from the store. He kept fighting. He was knocking in to other customers, knocked over displays. Finally another customer jumped on him from behind and got him down on the ground and sat on his legs while a two security guards held him down and another on got his arm behind his back to cuff him.

WHAT THE FUCK?!

11/14/09 07:41 pm - [info]singsonggirl posting in [info]customers_suck - Letter format GO

Recap: I run frantically back and forth, flapping my arms and squawking, at your local Lamestop.

Letters )

tealdeer: Various Lamestop annoyances.

11/14/09 05:40 pm - [info]johnadreams posting in [info]customers_suck - A Wee Suck?

I work in a tea shop.

I would have said today was a pretty bad day, what with the little boy who kept kicking me while I was pouring out a Zojirushi of 208° water. And the woman who yelled at me when I told her we couldn't let her use our store computer to check her email, then patronizingly told me, "Good girl! I knew you'd eventually have a smart idea!" when I suggested she go to the Apple store up the street. And the Edward Cullens look-a-like who knocked over a display of mugs (thankfully, only one broke) and just walked away. And the man who didn't know the meaning of "personal space" or "showering". But then it got upgraded to one of the worst days I've had so far.

We have a few wooden chairs set up at the back of the store for customers who want to sit down, relax and enjoy a cup of tea. Well, someone decided to pee on one of them.

No, wait, it gets even better. I found out when I sat in the chair.

11/14/09 05:22 pm - [info]guttergoo posting in [info]bad_rpers_suck - A few minor annoyances that I feel like expressing..

Dear ex-of-my-best-friend,

Pixels DO NOT equal people! You've got some nerve having a problem with me RPing with someone I've known for SEVEN YEARS, on characters that were established as a couple before you ever came along. This does not in ANY way indicate that she's cheating on you, with another straight girl, no less!

Never liked you much to begin with,
Me


Dear people on Furcadia that have become too numerous to count,

Unless your shirt is lost at sea, you should not be mentioning it and the word 'mid-drift' in the same sentence. And stalkings? I'm pretty sure you shouldn't be wearing the act of creepily following someone, plural, as footwear. (I know this sentence is awkwardly worded, it makes sense in my head.)

Dear other people on Furc that think they're being cute,

HOW does a female character with nowhere near the same hair and eye color, wardrobe, weapon, or anything really, look -anything- like a female version of Link? Yes, she's Hylian. That is where the similarities end.

11/15/09 12:57 am - [info]smegwich posting in [info]customers_suck - You're a horrible person, yes indeedy.

This is a passed on suck from a colleague, I'm quite glad I didn't have to deal with this poor excuse for a person.

So at our vets when it comes to procedures, we admit the patient in the morning, do morning consults and then aim to start procedures around 12 if everything goes smoothly. If an emergency comes in routine procedures like neuters are put back because hey, it's a healthy animal sitting there and waiting won't hurt it. We call to let the owners know what's going on and that we'll call them back before and after the procedure when the emergency patient has been stabilised. Most people are happy with this and concerned with the emergency, thank us for letting them know and let us get on with our jorbs. SAVIN' ANIMULZ 'N' SHIZZ.

Here comes mega entitlement bitch...With free swearing! )
To summarise: RAR FUCK YOU MY PERFECTLY HEALTHY DOG IS SO MUCH MORE IMPORTANT YOU SHOULD LET A CAT DIE IN ORDER TO SPAY HER RIGHT NOWWW.
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